Privacy Policy

At Futuregen Communication, we respect your privacy and take great care to safeguard personal information. As part of our ongoing commitment to putting customers first, we have a long-standing policy of protecting privacy in all of our business operations.

We believe that an important part of protecting privacy is to be clear about how we handle your personal information, and to make information about our approach easily accessible.

We have developed this Privacy Commitment to provide you with specific details about our privacy practices. We have also developed the 

Futuregen Privacy Code

 which sets out the general principles that govern the collection, use and disclosure of our customers' personal information.

We have learned from you that sometimes you just want the big picture, while other times you may want more details or examples of how a policy or process works.

For this reason, we have structured this Privacy Commitment in layers. Importantly, both our Privacy Commitment and 

Privacy Code

 reflect the requirements of Canada's applicable privacy legislation, including the *Personal Information Protection and Electronic Documents Act*, applicable Canadian Radio-Television and Telecommunications Commission (CRTC) privacy regulations, and our own continuing commitment to privacy. The bottom line is that we want you to understand the purposes for which we collect, use and disclose personal information about you.

Last updated April 2025